Smile Thai Wellness, 235 Robson St, 604.630.3808

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Booking and Cancellation Policy
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Smile Thai Wellness is dedicated to providing superior, customized care through our exceptional service.

With this in mind, please:

We request a minimum of 24 hours notice if you are unable to keep your appointment.
No shows or appointments cancelled within 24 hours will incur a 100% cancellation fee.

We always do our best to find a replacement for your booking and normally we will not charge you if we are able to fill your appointment
Booking: we do request a credit card or gift certificate to confirm you booking.
Holding bookings: we will not hold appointments until a credit card or gift certificate number has been given.
Credit Cards: your credit card information is kept secure at all time
Pre-authorization: we may preauthorize an amount on your credit card prior to your appointment. This could be up to the amount of the service you have booked.
Invalid information: we reserve the right to cancel your appointment if the credit card information given is not valid or the card has a problem with the bank. we will do our best to contact you if this happens.
We thank you for understanding.
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235 Robson St
Vancouver (map)