book today
Smile Thai Wellness Vancouver

Smile Thai Wellness, 235 Robson St 604.630.3808

604.630.3808

Booking and Cancellation Policy

Stacks Image 157177
Smile Thai Wellness is dedicated to providing superior, customized care through our exceptional service.

With this in mind, please:
Cancellation:

We request a minimum of 24 hours notice if you are unable to keep your appointment.
No shows or appointments cancelled within 24 hours will incur a 100% cancellation fee.

We always do our best to find a replacement for your booking and normally we will not charge you if we are able to fill your appointment
Booking: we do request a credit card or gift certificate to confirm you booking.
Holding bookings: we will not hold appointments until a credit card or gift certificate number has been given.
Credit Cards: your credit card information is kept secure at all time
Pre-authorization: we may preauthorize an amount on your credit card prior to your appointment. This could be up to the amount of the service you have booked.
Invalid information: we reserve the right to cancel your appointment if the credit card information given is not valid or the card has a problem with the bank. we will do our best to contact you if this happens.
We thank you for understanding.

Tel. 604.630.3808 - 235 Robson St, Vancouver. Copyright © 2010-24 Smile Thai Wellness